Privacy Policy

1. Introduction

Welcome to TWIXX HUB ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website twixxhub.com and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Email address, username, and password when you create an account
• Discord Information: Discord username if you choose to link your Discord account
• Device Information: Hardware ID (HWID) for key verification and anti-abuse purposes
• Roblox Information: Roblox user ID, username, and display name when using our key system
• Usage Data: Information about how you use our services, including script executions and key verifications

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process key verifications and manage your account
• Prevent fraud, abuse, and unauthorized access
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns to improve user experience
• Enforce our Terms of Service

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you give us permission to share your information
• Service Providers: With third-party services that help us operate our platform (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@twixxhub.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us understand how you use our services, remember your preferences, and improve our platform. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: support@twixxhub.com
• Discord: discord.gg/twixx
• Website: twixxhub.com/community